Terms of Service

1. Service Description

GamePC provides on-demand cloud machines, each with one dedicated NVIDIA GPU. A machine is a Linux container with PyTorch and CUDA preinstalled, accessed through JupyterLab in a web browser or over SSH; it has no display, graphical desktop, screen sharing or game streaming. Machines are provisioned on GPU hosts from the Vast.ai marketplace and billed per second while running. GPU tiers are offered subject to availability and may be out of stock or temporarily paused.

2. Account Requirements

• You must be at least 18 years old to create an account.
• You must provide accurate and complete information during registration.
• You are responsible for maintaining the security of your account credentials.
• You are responsible for all activity that occurs under your account.

3. Billing and Credits

• GamePC uses a prepaid credit system. You add credits to your account and usage is deducted per second while a machine is running.
• All payments are processed by our card payment partner. By adding credits, you agree to their applicable terms of service.
• Credits are non-refundable once used. Unused credits may be refunded within 14 days of purchase upon request.
• If your balance reaches zero, running machines will be automatically stopped to prevent negative balances.
• Machine state (disk, installed software) is preserved for 24 hours after stopping. After 24 hours, stopped machines and their data are permanently deleted, normally within the following hour.
• You are only charged while a machine is running. If a machine you deploy does not start within 10 minutes — for example because the GPU host it was assigned to fails — we cancel the deploy and release the host, and you are not charged for it. You can deploy again straight away.

4. Acceptable Use

You agree not to use GamePC for:

• Any illegal activity, including distributing malware, unauthorized access to other systems, or violation of applicable laws.
• Cryptocurrency mining or any form of blockchain proof-of-work computation.
• Distributed denial-of-service (DDoS) attacks or network abuse.
• Storing or distributing content that exploits minors.
• Reselling or sublicensing access to GamePC machines without authorization.
• Any activity that degrades the service for other users or damages infrastructure.

We reserve the right to suspend or terminate accounts that violate these terms without prior notice and without refund.

5. Service Availability

We do not guarantee uninterrupted service or any particular uptime. GamePC depends on third-party infrastructure (Vast.ai and its hosts) and factors outside our control. If a running machine stops working because of a fault on our platform or on the GPU host it runs on, we credit the time you lost — contact support@gamepc.io with the machine ID and we will apply it to your balance.

6. Limitation of Liability

To the maximum extent permitted by law, GamePC and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or business interruption, arising from your use of or inability to use the service.

Our total liability for any claim arising from the service is limited to the amount of credits you have purchased in the 12 months preceding the claim.

7. Termination

• You may close your account at any time by contacting support.
• We may suspend or terminate your account immediately if you violate these terms, engage in abusive behavior, or fail to maintain a valid payment method when required.
• Upon termination, any running machines will be stopped and data will be deleted. Unused credit refunds upon termination are at our sole discretion.

8. Changes to These Terms

We may update these terms from time to time. If we make material changes, we will notify you by email or through the service. Continued use of GamePC after changes take effect constitutes acceptance of the updated terms.

9. Governing Law

These Terms of Service and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, save that either party may seek injunctive relief in any jurisdiction to protect its confidential information or intellectual property.

10. Contact

For questions about these terms, contact us at legal@gamepc.io.

GamePC is operated by Kitnetic Solutions Ltd, a company registered in England and Wales (Company No. 17050846). Registered office: Dept 6611, 196 High Road, Wood Green, London, N22 8HH.